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2017-03-29
   
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MEMBER / NON-MEMBER QUICK check out with PAYPAL

SHORT MENU


DETAIL MENU

 

1) Please login first (for member only)
2) After Shopping ,and then push "Add to cart  "


3) Input Pin Number , and click" PAYPAL check out "


4)Pay with PAYPAL account


Checking order record ,Press "   My Order " and Order Number .
MEMBER log in option


MY order  OPTION
 
  Member   Non-Member
 PAYMENT 
  Choice

 PAYPAL 

  YES

 YES

 Bank Transfer

  YES

             NO

 WESTERN UNION 

  YES

             NO

 SHIPPING
  Choice

 HONGKONGPost/SING POST

  YES

 YES

 DHL  (extra money)

  YES

             NO

 EMS (extra money)

  YES

             NO

  Members Area

 Shipping Detail send by E-mail

  YES

 YES

 All Purchase List record

  YES

            NO

 Show all order status

  YES

            NO

 Show order Date 

  YES

            NO

 Shipping Detail Record

  YES

            NO

 

 


 


Have a Problem? Q & A

Q1.Why my order status display  "Check out " , But i have paid  by paypal ?

A1.409shop :Sorry for some case action will delay the display of  payment status , "Paid" will change due 12-24hours .

Q2.Referen address for shipping  ?

A2.409shop : All send out item address from PAYPAL payment . Please contact me if change 

Q3.What way  tracking  my shipping Detail ?

A3.409shop :Item shipped after ,message will send to you by E-mail and mark on data base, detail with shipped date and tracking number .
                  Please checking from : ALL tracking number No.checking here: 

   RA123456789HK  ----for Hongkong Post office  (*Post office Tracking number included for payment order min amount  $16usd ) 

Q4.What time the product arrive my address?
A4. Post office will take 7~15 work days for arrived  , DHL and EMS will take 3~7 work days for arrived.
      Some of bulk order , shipping will change by DHL or EMS , Please contact for not change DHL/EMS , reason
      by country customs.
 
Q5. We live in ITALY ,Why shipping time is too slow?
A5.Our record ,Radio order ,ITALY customs is very busy, Some of case , They received product was take 1~2 month by air mail , 
     This is problem of ITALY customs, not post office . If want fast , please extra money for DHL speed post.
 
Q6.Why my two Orders have the same Tracking Number?
A6. We will Combine Orders that pruchase in same days with same shipping address (If package not over 2KG in weight)
       If buyer do not want us to combine orders, Please leave message or send us an e-mail to inform us.
 
Q7.Who pays for and handles clearance through US Customs?
  Some countries customs may charge import taxes, such as import duty, value added tax, customs clearance fees etc. We have no control over the buyer is responsible to pay the taxes charged. If you have any questions about import tax, please contact the tax authorities before purchase to receive more details.
Please provide you with the value of the goods for us to fill. All goods sent parcel project will usher in a low value, if you do not accept the low price value mark, please provide the customs value of the goods.
 
 
 
 

 

 

Customer Service  E-mail :   cs@409shop.net  
HONGKONG Customer Service Office ( English) : 
Phone : +852-3147 0212  +852-3147 0212      
    Fax : +852-3147 0217  Contact : Miss Carol
Call us by WhatsAppTel:+852 54457217
Office Hour (for Phone Call )

Customer Service Office hour  : MON ~FRI  :9:00~18:00 / SAT : 9:00~13:00  
Closed : SUNDAY & HONG KONG Public Holiday

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